ANTI-SPAM POLICY

Consumers Information Services LLC
Website: https://app.cisllc.one/

Effective Date: April 20, 2026

1. PURPOSE AND SCOPE

Consumers Information Services LLC (“Company,” “we,” “us,” or “our”) is committed to full compliance with all applicable anti-spam, data protection, and electronic communications laws worldwide, including but not limited to:

The CAN-SPAM Act (United States)

The General Data Protection Regulation (GDPR) (European Union)

Canada’s Anti-Spam Legislation (CASL)

Other applicable international privacy and electronic communications laws

This Anti-Spam Policy governs all Commercial Electronic Messages sent by or on behalf of the Company.

2. DEFINITIONS

2.1 “Commercial Electronic Message” (CEM)

A “Commercial Electronic Message” means any electronic message (including email, SMS, or similar communication) where the primary purpose is the advertisement or promotion of a commercial product or service, including content directing recipients to a commercial website.

This definition excludes:

Transactional or relationship messages (e.g., account notices, receipts)

Legal or compliance communications

2.2 “Consent”

“Consent” means a freely given, specific, informed, and unambiguous indication of a recipient’s agreement to receive Commercial Electronic Messages.

The Company requires:

Express Opt-In Consent (global standard)

No pre-checked boxes or implied consent for marketing purposes

Clear disclosure of message type and frequency

This standard aligns with GDPR requirements for explicit consent prior to marketing communications.

2.3 “Unsubscribe Request”

An “Unsubscribe Request” is any request by a recipient to:

Stop receiving Commercial Electronic Messages; or

Withdraw previously granted consent

This includes:

Clicking an unsubscribe link

Replying with “unsubscribe” or equivalent

Contacting the Company directly

3. CONSENT REQUIREMENTS

3.1 Express Opt-In Required

The Company only sends Commercial Electronic Messages to recipients who have provided express, verifiable consent, except where otherwise permitted by applicable law.

3.2 Prohibited Practices

The Company strictly prohibits:

Purchasing or renting email lists

Harvesting email addresses

Using misleading or forced consent mechanisms

Pre-checked consent boxes

4. MESSAGE CONTENT REQUIREMENTS

All Commercial Electronic Messages must:

4.1 Accurate Identification

Include accurate “From,” “To,” and routing information

Clearly identify the sender

4.2 Truthful Subject Lines

Subject lines must accurately reflect the content

No deceptive or misleading phrasing

4.3 Clear Disclosure

Clearly indicate that the message is commercial in nature (where required)

4.4 Physical Address

Each message must include a valid physical mailing address:

Consumers Information Services LLC
1808 Cabiness Ct.
O’Fallon, IL 62269
United States

These requirements align with CAN-SPAM mandates for transparency and identification.

5. UNSUBSCRIBE AND OPT-OUT COMPLIANCE

5.1 Clear and Conspicuous Mechanism

All messages must include a:

Visible

Easy-to-use

No-cost unsubscribe mechanism

5.2 Processing Timeline

All Unsubscribe Requests will be honored within five (5) business days

This exceeds many global standards (e.g., 10 days under U.S. law)

5.3 Perpetual Suppression

Unsubscribed recipients are placed on a permanent suppression list

Suppression lists are used only for compliance purposes

No re-subscription without new express consent

6. PROHIBITION ON DECEPTIVE PRACTICES

The Company strictly prohibits:

False or misleading header information

Deceptive subject lines

Hidden sender identities

Unauthorized third-party routing

Domain spoofing or impersonation

Such practices are prohibited under anti-spam laws and considered deceptive conduct.

7. RECORD-KEEPING AND AUDIT TRAILS

The Company maintains comprehensive compliance records, including:

7.1 Consent Records

Date, time, and method of consent

IP address and source (where applicable)

Consent language presented

7.2 Messaging Logs

Message content

Recipient lists

Transmission timestamps

7.3 Unsubscribe Records

Date and method of opt-out

Suppression list inclusion

7.4 Retention

Records are retained for a minimum of 5 years or as required by applicable law.

8. THIRD-PARTY EMAIL AND LIABILITY DISCLAIMER

8.1 Third-Party Senders

If third parties send messages on behalf of the Company:

They must comply fully with this Policy

They must enter into written agreements enforcing compliance

8.2 Disclaimer of Liability

The Company disclaims liability for:

Unauthorized third-party communications

Messages sent without Company authorization

Misuse of Company branding by external parties

However, the Company will take reasonable steps to enforce compliance where relationships exist.

9. DATA PROTECTION AND SECURITY

All personal data used for messaging is processed in accordance with applicable data protection laws, including:

Data minimization

Secure storage and transmission

Restricted access controls

10. ENFORCEMENT AND INTERNAL COMPLIANCE

Violations of this Policy may result in:

Immediate suspension of messaging privileges

Contract termination (for partners)

Legal action where appropriate

11. SEVERABILITY

If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12. CHOICE OF LAW AND JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Illinois.

13. REVISIONS AND VERSION CONTROL

The Company reserves the right to modify this Policy at any time.

Revision Log

VersionDateDescription1.0April 20, 2026Initial release

14. CONTACT INFORMATION

For questions, complaints, or unsubscribe assistance:

Email: [email protected]
Mailing Address:
Consumers Information Services LLC
1808 Cabiness Ct.
O’Fallon, IL 62269
United States

15. ACKNOWLEDGMENT

By interacting with our services, users acknowledge and agree to this Anti-Spam Policy.

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